2021 Christmas Delivery and Shipping Dates
We want to ensure all your parcels get to you on time so please read our Christmas delivery dates and information below...
For Christmas Delivery
Our last date for UK deliveries before Christmas is Thursday 16th December 2021.
If you wish to receive your order before 25th December, all orders must be placed by midday on the 16th Dec 21 to allow us time to fulfil your order.*
EU & Rest Of World
Our last date for European delivery is Wednesday 1st December 2021. Orders placed after this date will still be processed and sent out, but we recommend you order by 1st December.*
After Christmas Delivery
As a small independent brand, we feel it is important for everyone, including all of our team to enjoy the holiday season. This is why our head offices close for a short period over Christmas.
All orders between the afternoon of 17/12/21 - 04/01/22 may take a little longer to be shipped out to you and whilst we will endeavour to fulfil all orders as soon as possible, please not they may not be shipped out until 04/01/22. Thank you for your understanding.
Due to COVID-19, many couriers are experiencing delays due to staff illness and/or mandatory isolation periods. Everyone is working as hard as possible to ensure that parcels are delivered in a timely manner over this festive period and we appreciate your patience. Due to a surge in demand, combined with reduced flights and staff, as well as new regulations imposed regarding handling of goods, international packages in particular are seeing a slight delay in delivery times.
Due to Brexit, our European customers are facing unknown customs duties upon delivery, as well as increased handling times by Customs. Unfortunately the uncertainty of the situation is very frustrating for both us and our customers, and we hope that you appreciate we are doing our very best in a difficult and unknown situation.
All delivery dates provided are advised by our couriers Royal Mail. We cannot guarantee these dates.
All standard shipping times will resume fully on the 04/01/22.
How to contact us
Our Barton Marina Flagship Store will be open during some periods over the holidays and will be able to help with any customer queries. To contact our store over the holidays please email us at firstname.lastname@example.org or call us on 01283 716005.