Terms & Conditions

These terms and conditions are applicable to the supply of products made by John Partridge & Co Ltd. 
John Partridge operate a policy of continual development -  as a result specifications may change from those originally shown - however these changes will only be applied where it is deemed that such changes result in an improved product.
The images of our products are for illustrative purposes only. We make every effort to ensure that the colours are accurate but we cannot guarantee the images and colours on your computer will exactly match the product. 
Prices quoted are correct at this time - but as in any retail businesses they are subject to change
We try always to make sure products advertised on this site are in stock and ready to be shipped. Inevitably some products are sold out prior to updating the site. We apologize if this happens to you. Please accept that we will do everything in our power to make sure this does not happen. 
We currently accept payments by Sage Pay - a standard credit card system to make paying for your item as safe and secure as possible. If you do not wish to use this system please call us on 0044 (0) 1283 716 005 and we can take your credit card payments over the phone. 
Delivery dates:
We aim to ship goods within one day of your order - we use different methods of shipping for each market - please contact us for details on
Please be aware that a signature is normally required and please always include a contact telephone number -  this will greatly assist in securing deliveries where the initial attempt at delivery is unsuccessful. 
Delivery will be First Class with Royal Mail or by courier for UK customers. 
We aim to process orders the same day. Please note, however, that we cannot dispatch on Saturdays and we are closed Sundays. 
We make every effort to ensure all products are in stock, but in the event of us not having your chosen product we will contact you and offer either a refund or a later delivery if possible. 
For international orders delivery charges will vary -  please see the estimated shipping costs at checkout. 
Please note that overseas customers may be eligible to pay local customers or duty charges; these are not included in your payment to us. 
Please allow up to two weeks for delivery of International Orders
These terms and conditions are governed and shall be interpreted in accordance with English Law. Any person attempting to make fraudulent credit card transactions will be prosecuted with no exception!
John Partridge & Co Ltd,
Sidney Street
Wolverhampton, South Satffordshire,
Tel: 0044 (0) 1283 716 005